Monthly Masterclass for ALF & Group Home Owners

Practical, step‑by‑step trainings to run a compliant, profitable home. Pick your sessions or grab the full series.

 
Choose Your Masterclass
Choose Your Masterclass

How it Works

How it works in 3‑steps

Pick the session(s) you want

Attend live on Google Meet and get direct implementation guidance

Watch the replay, implement this week, and stay compliant.

Format: 60–90 minutes teaching + Q&A • Replay included

We provide the training and walk you through what needs to be done and how to approach it correctly. If specific documents are referenced and available for sharing, they will be placed inside the ALF Thriving Circle Community.

Want Full Access to the Complete Masterclass Series?

Unlock everything we cover this year with the All-Access Pass — the best way to build a complete system for running a compliant, profitable ALF or group home. 

Get the All-Access Pass

The Six Masterclass Tracks

Each month focuses on a core area. Register for one or build your own path. Titles reflect the plan on your notepad; exact phrasing can be adjusted.

What you’ll learn

  • What to do immediately after your ALF is open
  • AHCA and city/county items: business tax receipt, license, required postings, fees, renewals timeline
  • Access agreements and required documentation
  • Difference between AHCA portal and the Clearinghouse
  • How to add employees in Clearinghouse
  • How to check and monitor background screenings
  • Creating your employee handbook, onboarding, and payroll basics (hourly vs salary)
  • Hiring staff properly and understanding basic labor structure
  • Internal controls: compliance folders, vendor files, daily admin rhythms
  • Difference between APD and ALF pathways at a high level (for owners serving mixed populations)

Great for: Brand‑new homes; owners who “just got licensed” and want structure.

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What you’ll learn

  • Ready-to-use marketing direction (offline + digital) to get residents in 30–90 days
  • Preparing financially before admitting residents
  • Medicaid and managed care basics
  • Applying for Medicaid plans in simple terms
  • Credentialing overview and where it fits into your plan
  • How to host an effective Open House that leads to move-ins
  • Building relationships with placement agents, hospitals, case managers, and community partners
  • Simple inquiry tracking to measure what works
  • How to submit waivers and ensure payment
  • Private pay vs Medicaid positioning
  • Handling price objections with confidence
  • Setting up payment systems properly from the beginning

Great for: Homes with 0–60% occupancy; owners who want predictable admissions and payment clarity.

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What you’ll learn

  • How to admit your first resident step-by-step
  • Resident assessment and 1823 coordination
  • What to verify before move-in
  • Understanding POA, healthcare surrogate, and required legal authority
  • Role of hospice and outside providers
  • Resident Agreement essentials and common pitfalls
  • Pricing and fees: deposits, non-refundable fees, private pay vs Medicaid; when and how to adjust
  • Avoiding poor placement fits
  • Resident rights, notices, and avoiding complaints on day one

Great for: Owners about to place their first residents or tightening their move-in process.

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What you’ll learn

  • Build and maintain healthy relationships with resident families
  • Communication rhythms: care updates, issue escalation, and documentation that protects you
  • Working well with your care team, pharmacy, and outside providers
  • Building relationships with elder law attorneys
  • Community relations and Ombudsman connections that help, not hurt
  • Keeping your lead pipeline open consistently
  • Handling complaints with confidence and compassion

Great for: Any home focused on retention, reviews, and smooth operations.

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What you’ll learn

  • Medication systems that prevent errors (MARs, counts, delivery, audits)
  • Pharmacy partnership: startup to steady-state
  • Required classes and trainings; what I require and recommend for a strong team
  • Building a training tracking system
  • Controlled substance handling basics
  • Medcation error reporting, documentation, and corrective action the right way

Great for: Administrators and staff leads; homes preparing for survey.

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What you’ll learn

  • Staying compliant month-to-month: maintenance plans, safety, and documentation
  • Emergency management planning basics
  • Renewals: license, AHCA, inspections, LMH/LNS/ECC add-ons (overview)
  • Incident reporting, abuse/neglect prevention, emergency drills and records
  • Timelines and deadlines you must track
  • Deficiency corrections
  • CHOW: what to know when buying or selling an ALF

Great for: Owners ready to scale or tighten compliance ahead of survey.

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Meet Your Mentor – Carline Cadet Francois

Carline Cadet Francois is Florida’s #1 Assisted Living & Caregivers Conference organizer and the founder of Florida Assisted Living Consulting.

A proven ALF owner, operator, and administrator, she brings hands-on experience and a trusted roadmap that has helped countless ALF owners across Florida get licensed on their very first inspection.

Read her story

What You’ll Walk Away With

Clarity on exactly what to do next

Confidence for surveys and admissions

Community and accountability through the ALF Thriving Circle Community

Choose Your Masterclasses
Choose Your Masterclasses

FAQs