The ALF Operations, Scale & Profit Masterclass Series (6-Part Live Training + Replay Access)
Practical, step-by-step trainings to run a compliant, profitable ALF. Pick your sessions or grab the full series.
Designed for newly licensed ALF owners, aspiring owners preparing to operate, and current operators ready to streamline, grow, and build a profitable assisted living business.
Most ALF owners get licensed, but struggle with operations, compliance, and profitability.
This series shows you exactly how to run your ALF the right way, build efficient systems, and position your business for long-term growth and income.
Join live for the full experience, or catch the replay at your convenience, but don’t miss your place in this step-by-step series.
Who This Masterclass Series Is For
Aspiring assisted living and group home owners
Current assisted living facility operators
Caregivers and healthcare professionals exploring the industry
Service providers who support senior care businesses
Entrepreneurs looking to start or invest in senior housing
How it Works
How it works in 3‑steps
Pick the session(s) you want
Attend live on Google Meet and get direct implementation guidance
Watch the replay, implement this week, and stay compliant.
Format: 60–90 minutes teaching + Q&A • Replay included
We provide the training and walk you through what needs to be done and how to approach it correctly. If specific documents are referenced and available for sharing, they will be placed inside the ALF Thriving Circle Community.
Want Full Access to the Complete Masterclass Series?
Unlock everything we cover this year with the All-Access Pass — The full 6-Part ALF Operations, Scale & Profit Masterclass Series walks you step by step through how to run, streamline, and grow a compliant, profitable assisted living facility, using the exact processes and strategies I use.
Inside the full series, you’ll get access to the complete system, including templates, checklists, and operational documents used inside real ALFs.
If you’re not licensed yet, this gives you a real head start. You’ll step into your ALF already knowing what to do, how to operate, and how to stay compliant, without the anxiety and guesswork most new owners face. That level of confidence is priceless.
The Six Masterclass Tracks
Each month focuses on a core area. Register for one or build your own path. Titles reflect the plan on your notepad; exact phrasing can be adjusted.
What you’ll learn
- What to do immediately after your ALF is open
- AHCA and city/county items: business tax receipt, license, required postings, fees, renewals timeline
- Access agreements and required documentation
- Difference between AHCA portal and the Clearinghouse
- How to add employees in Clearinghouse
- How to check and monitor background screenings
- Creating your employee handbook, onboarding, and payroll basics (hourly vs salary)
- Hiring staff properly and understanding basic labor structure
- Internal controls: compliance folders, vendor files, daily admin rhythms
- Difference between APD and ALF pathways at a high level (for owners serving mixed populations)
Great for: Anyone who has recently opened an ALF, is preparing to open, or wants to understand what happens immediately after licensing to stay organized and compliant.
What you’ll learn
- Ready-to-use marketing direction (offline + digital) to get residents in 30–90 days
- Preparing financially before admitting residents
- Medicaid and managed care basics
- Applying for Medicaid plans in simple terms
- Credentialing overview and where it fits into your plan
- How to host an effective Open House that leads to move-ins
- Building relationships with placement agents, hospitals, case managers, and community partners
- Simple inquiry tracking to measure what works
- How to submit waivers and ensure payment
- Private pay vs Medicaid positioning
- Handling price objections with confidence
- Setting up payment systems properly from the beginning
Great for: Aspiring and current ALF owners, caregivers, and service providers who want to understand how facilities attract residents and build consistent referrals.
What you’ll learn
- How to admit your first resident step-by-step
- Resident assessment and 1823 coordination
- What to verify before move-in
- Understanding POA, healthcare surrogate, and required legal authority
- Role of hospice and outside providers
- Resident Agreement essentials and common pitfalls
- Pricing and fees: deposits, non-refundable fees, private pay vs Medicaid; when and how to adjust
- Avoiding poor placement fits
- Resident rights, notices, and avoiding complaints on day one
Great for: Anyone preparing to admit residents, planning to open an ALF, or wanting to learn the admission process from assessment to move-in.
What you’ll learn
- Build and maintain healthy relationships with resident families
- Communication rhythms: care updates, issue escalation, and documentation that protects you
- Working well with your care team, pharmacy, and outside providers
- Building relationships with elder law attorneys
- Community relations and Ombudsman connections that help, not hurt
- Keeping your lead pipeline open consistently
- Handling complaints with confidence and compassion
Great for: ALF owners, aspiring operators, caregivers, and service providers who want to build strong relationships and create a positive experience for residents and families.
What you’ll learn
- Medication systems that prevent errors (MARs, counts, delivery, audits)
- Pharmacy partnership: startup to steady-state
- Required classes and trainings; what I require and recommend for a strong team
- Building a training tracking system
- Controlled substance handling basics
- Medcation error reporting, documentation, and corrective action the right way
Great for: ALF owners, administrators, caregivers, and anyone who wants to understand how medication management and staff training work inside a safe, compliant facility.
What you’ll learn
- Staying compliant month-to-month: maintenance plans, safety, and documentation
- Emergency management planning basics
- Renewals: license, AHCA, inspections, LMH/LNS/ECC add-ons (overview)
- Incident reporting, abuse/neglect prevention, emergency drills and records
- Timelines and deadlines you must track
- Deficiency corrections
- CHOW: what to know when buying or selling an ALF
Great for: Current and aspiring ALF owners, investors, and professionals who want to understand compliance, inspections, and how to confidently operate or acquire a facility.
Meet Your Mentor – Carline Cadet Francois
Carline Cadet Francois is Florida’s #1 Assisted Living & Caregivers Conference organizer and the founder of Florida Assisted Living Consulting.
A proven ALF owner, operator, and administrator, she brings hands-on experience and a trusted roadmap that has helped countless ALF owners across Florida get licensed on their very first inspection.
Read her storyWhat You’ll Walk Away With
Clarity on exactly what to do next
Confidence for surveys and admissions
Community and accountability through the ALF Thriving Circle Community