Monthly Masterclass for ALF & Group Home Owners
Practical, step‑by‑step trainings to run a compliant, profitable home. Join one session or grab the full series.
How it Works
How it works in 3‑steps
Pick the session(s) you want
Attend live on Google Meet, get the workbook and templates
Watch the replay, implement this week, and stay compliant.
Format: 60–90 minutes teaching + Q&A • Replay included • Workbook + templates • Certificate of completion
The Six Masterclass Tracks
Each month focuses on a core area. Register for one or build your own path. Titles reflect the plan on your notepad; exact phrasing can be adjusted.
What you’ll learn
- What to do immediately after your ALF is open
- AHCA and city/county items: business tax receipt, license, fees, renewals timeline
- Creating your employee handbook, onboarding, and payroll basics (hourly vs salary)
- Internal controls: compliance folders, vendor files, daily admin rhythms
- Difference between APD/ALF pathways at a high level (for owners serving mixed populations)
Included tools
- First‑90‑Days Checklist (admin rhythm + file index)
- New Hire Packet (orientation outline, handbook table of contents)
Great for: Brand‑new homes; owners who “just got licensed” and want structure.
What you’ll learn
- Ready‑to‑use marketing plan (offline + digital) to get residents in 30–90 days
- Medicaid/managed care basics; credentialing overview and where it fits into your plan
- How to host an effective Open House that leads to move‑ins
- Building relationships with placement agents, hospitals, case managers, and community partners
- Simple CRM / inquiry tracking to measure what works
Included tools
- 90‑Day Marketing Plan + weekly checklist
- Open House Toolkit (run‑of‑show, sign‑in sheet, follow‑up scripts)
- Referral Partner Tracker + placement agent outreach scripts
Great for: Homes with 0–60% occupancy; owners who want predictable admissions.
What you’ll learn
- How to admit your first resident step‑by‑step
- Resident assessment & 1823 coordination; what to verify before move‑in
- Resident Agreement essentials and common pitfalls
- Pricing and fees: deposits, non‑refundable fees, private pay vs Medicaid; when and how to adjust
- Resident rights, notices, and avoiding complaints on day one
Included tools
- Admission Checklist + required document list
- Resident Agreement framework (key clauses checklist)
- 1823 prep checklist + physician coordination script
Great for: Owners about to place their first residents or tightening their move‑in process.
What you’ll learn
- Build and maintain healthy relationships with resident families
- Working well with your care team, pharmacy, and outside providers
- Communication rhythms: care updates, issue escalation, and documentation that protects you
- Community relations and Ombudsman connections that help, not hurt
- Handling complaints with confidence and compassion
Included tools
- Family Communication Plan (templates for weekly updates and care conferences)
- Provider Directory template + partnership MOUs
- Complaint/Resolution log with response scripts
Great for: Any home focused on retention, reviews, and smooth operations.
What you’ll learn
- Medication systems that prevent errors (MARs, counts, delivery, audits)
- Pharmacy partnership: startup to steady‑state
- Required classes and trainings; what I require and recommend for a strong team
- Med error reporting, documentation, and corrective action the right way
Included tools
- Medication Management SOP + audit checklist
- Training Tracker (initial + annual) with required class list
- Med Error/Incident forms
Great for: Administrators and staff leads; homes preparing for survey.
What you’ll learn
- Staying compliant month‑to‑month: maintenance plans, safety, and documentation
- Renewals: license, AHCA, inspections, LMH/LNS/ECC add‑ons (overview)
- Incident reporting, abuse/neglect prevention, emergency drills & records
- CHOW: what to know when buying or selling an ALF
Included tools
- Compliance Calendar (monthly/quarterly/annual)
- Emergency Drill Log + EPP highlights
- CHOW Due Diligence checklist
Great for: Owners ready to scale or tighten compliance ahead of survey.
Want Access To All Masterclasses?
Get the All‑Access Pass — and unlock your bonuses!
Instead of choosing just one session, grab lifetime access to all six masterclasses and build a complete system to run a compliant, profitable home from day one.
Get the All-Access PassMeet Your Mentor – Carline Cadet Francois
Carline Cadet Francois is Florida’s #1 Assisted Living & Caregivers Conference organizer and the founder of Florida Assisted Living Consulting.
A proven ALF owner, operator, and administrator, she brings hands-on experience and a trusted roadmap that has helped countless ALF owners across Florida get licensed on their very first inspection.
Read her storyWhat You’ll Walk Away With
Clarity on exactly what to do next
Checklists, templates, and scripts
Confidence for surveys and admissions
Community and accountability through the ALF Thriving Circle Community
